Payment
We currently accept major international credit cards including Visa, Matster Card, American Express. We guarantee that your online transaction will be secure and that your credit information will be protected. See our Privacy & Security Policy. All transactions are billed only when the order is shipped out. We guarantee that you will not be billed for any additional charges not associated with the order.
Transaction Fees
There is no transaction fee for most orders placed via our online order system. Wired transfers (T/T) less than US $500 may incur a US $9 transaction fee. Buyers are responsible for all fees charged by their local banks or western Union agents, Large orders paid using credit cards or other online payment methods may incur additional transaction fees.
Default in Payment
If buyers become default in payment, VIVIHANDBAG, at its discretion, may defer the order shipment and delivery until the default is resolved, or may treat the default as repudiation by buyers, resell the goods and may hold buyers liable for such damages that VIVIHANDBAG may incur, including consequential and incidental damages. All paid deposits by buyers may be forfeited.
Payment Dispute & Chargeback
Buyers agree to contact VIVIHANDBAG to address any payment issue before filing formal chargeback or payment disputes. In most cases, issues with orders are due to miscommunication and can easily be resolved. If a buyer files a formal chargeback or a payment dispute without a just reason, or the dispute is judged in favor of VIVIHANDBAG by the bank, the credit card issuer or an independent arbitration party, buyer agrees to pay all fees related to the dispute or
chargeback and will not seek further dispute for the same transaction.
Online Payment Safety
When our registration/order form asks Buyers to enter sensitive information (such as buyers’ credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry – SSL. VIVIHANDBAG uses the most advanced form of SSL software available: 256-bit encryption. To learn more about SSL, please follow this link www.verisign.com.
Access to all of our users’ information is restricted. VIVIHANDBAG operates in a secured and locked facility that requires all employees to check in and wear valid ID badges. Security cameras are positioned throughout the building. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Buyer’s credit card information is used for processing orders only. Only the last few digits of buyer’s credit card number are stored in our database for verification purpose. VIVIHANDBAG DOES NOT store full credit card number on any server.
All VIVIHANDBAG servers, including web servers and database servers are housed and maintained in a very secure data center in United States of America (USA). Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple checkpoints, firewalls, and password protection. The servers on which VIVIHANDBAG stores personally identifiable information are kept in a secured environment. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization.
All employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance VIVIHANDBAG place on privacy and what they can do to ensure that our customers’ information remains protected.
Payment Methods
PAYPAL
VIVIHANDBAG.COM welcomes and strongly recommend payments from Paypal accounts, and reserves the right to process orders if shipped to the different address the paypal account is registered with.
